TradingView's June 2024 Screener Update Fallout
TradingView's recent screener update has clearly missed the mark for many of its users, highlighting significant issues in timing, usability, customization, and communication.
UPDATE: TradingView has actually rolled back this change!
In the middle of this business week, June 10-14 2024, TradingView released a major, breaking change to its Screener. And people are pissed about it, with cries of:
"Get old screener back or refund!"
"TradingView quick question: What the F$%?!"
"WTH are you playing at with this new screener?"
The latest update has ignited a firestorm of criticism from its user base, and the collective frustration has found a vocal outlet on platforms like Reddit. TradingView, a widely-used tool among traders, has made a significant change to its Screener during a critical trading week, causing disruption and dissatisfaction among its users.
Why are users so upset? Let's highlight the primary concerns and issues raised by the TradingView community, shedding light on why this update has been met with such backlash.
Timing and Implementation: A Critical Misstep
The timing of the update is perhaps the most glaring issue. Users have expressed their frustration over TradingView’s decision to roll out this major change during a busy trading week. One user pointed out,
"What you guys did today is appalling. It demonstrates a complete lack of respect for your users who rely on your tools to make their income."
The decision to reset everyone's scanners hours before market open has been deemed inconsiderate and poorly thought out. Such changes are typically expected to occur after market hours, preferably on a Friday evening, allowing users ample time over the weekend to adapt to the new interface and rebuild any lost configurations.
Usability Concerns: A Step Backward
The new Screener's usability has also come under fire. Complaints range from the Screener's new position to its overall functionality. Users are finding the new placement, from the bottom to the side, disruptive. As one user succinctly put it,
"It's dumb, I need it in the same place at the bottom, not on the side!"
This shift has not only affected the visual layout but also impaired users' ability to efficiently navigate their trading environment.
Moreover, the new screener has been criticized for its lack of practicality and increased complexity. One disgruntled user listed numerous issues, such as the inability to see the Price Scale, Watchlist, and Indicators when the Screener is open, and the new requirement of multiple clicks to perform actions that previously needed just one.
The performance of the new screener remains sluggish, with delays of up to two minutes for ticker updates, negating any perceived improvements.
Loss of Customization: Hard Work Undone
A significant pain point for many users is the loss of their custom setups and the time invested in configuring the previous screener.
The abrupt change wiped out existing configurations, forcing users to start from scratch. As one user lamented,
"It screened out all my hard work designing and constructing previous screens."
This loss is not just about time but also about the mental and emotional toll it takes on traders who rely on these tools for their livelihood.
Communication and Change Management Begging for Improvement
The community's feedback also underscores a critical area for TradingView's improvement: communication and change management.
The lack of advance notice and the sudden implementation left many users blindsided. One user suggested,
"Better coordination and communication of these changes, both technically and operationally, on the front and back-end, would be greatly appreciated."
The sentiment echoes a broader call for more predictable and user-friendly update schedules, such as monthly or quarterly rollouts, to minimize disruption.
Feature Requests and Feedback
Users are not just venting their frustrations but also offering constructive feedback. A common suggestion is to provide an option to switch between the old and new screener interfaces, allowing users to choose the version that best suits their needs.
Another user expressed hope for improved customer experience by emphasizing the need to consider the practical impact of such changes on the user community.
One user even wrote an open letter to the Founder of TradingView, asking him to get his act together!
Conclusion
TradingView's recent screener update has clearly missed the mark for many of its users, highlighting significant issues in timing, usability, customization, and communication.
As the backlash continues to grow, it is crucial for TradingView to listen to its community, address these concerns, and implement changes that respect and enhance the user experience.
The feedback from the trading community provides valuable insights that can help guide future updates, ensuring that TradingView remains a reliable and user-centric platform.
