When you visit our Site, we automatically gather certain data about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you navigate through the Site, we collect information about the web pages or products you view, the websites or search terms that brought you to our Site, and how you interact with the Site. This automatically-collected data is referred to as “Device Information.”
The methods we use to collect Device Information include:
1. “Cookies,” which are data files placed on your device or computer, often containing an anonymous unique identifier. For more details about cookies, and instructions on how to disable them, you can visit https://allaboutcookies.org/.
2. “Log files” monitor activities on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
3. “Web beacons,” “tags,” and “pixels” are electronic files utilized to track how you browse the Site.
Furthermore, when you make or attempt to make a purchase through the Site, we gather certain information from you, including your name, billing address, shipping address, payment information (which includes credit card numbers), email address, and phone number. This type of information is known as “Order Information.”
In this Privacy Policy, when we mention “Personal Information,” we are encompassing both Device Information and Order Information.
We primarily use the Order Information collected through our Site to process and complete any orders you place. This includes handling your payment details, arranging shipping, and providing you with invoices and/or order confirmations. In addition, we employ this Order Information to:
1. Communicate with you regarding your order or other inquiries.
2. Screen orders for any potential risks or fraud.
3. Provide you with information or advertising related to our products or services, in accordance with your indicated preferences.
We also use the Device Information we gather to aid in the detection and prevention of potential risks and fraud, particularly through your IP address. More broadly, this Device Information is used to enhance and optimize our Site. For instance, by generating analytics about how our customers browse and interact with the Site, we can gauge the effectiveness of our marketing and advertising campaigns.
Furthermore, we use contact information for system-based alerts, such as text message-based price alerts, to keep you informed and engaged with our services.
We collaborate with third-party services to assist in the utilization of your personal information as outlined above. For instance, we integrate payment processing services from Stripe for our online payment processing operations. You can learn more about how these companies handle your personal information by visiting their respective websites.
Additionally, we use Google Analytics to gain insights into how our customers interact with our site. For detailed information on how Google uses your personal information, you can visit: Google's Privacy Policy. If you prefer not to have your data used by Google Analytics, you have the option to opt-out by visiting: Google Analytics Opt-out.
Finally, there may be circumstances where we need to share your personal information in order to comply with legal obligations and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to protect our own rights.
Legal Compliance: We may disclose personal information if required by law or if we believe in good faith that such action is necessary to comply with legal processes or protect the rights, property, or safety of our company, customers, or others.
We are committed to the protection of your information. When you provide sensitive details through our website, we ensure its security both in the digital realm and in our physical premises. Sensitive data, such as credit card information, is encrypted and securely transmitted to us. You can confirm this security by noting a closed lock icon at the bottom of your web browser or by the presence of “https” at the start of the webpage address.Beyond online encryption, we also take stringent measures to protect your information offline. Access to personally identifiable information is limited to employees who require it to perform specific tasks (such as billing or customer service). Furthermore, the computers and servers used to store personally identifiable information are maintained in a secure environment, reinforcing our commitment to your data's safety.
We are based in the United States and the information we collect is governed by United States law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to United States and other countries.
If you reside in Europe, you are entitled to access personal information we have about you and request that your personal information be rectified, updated, or erased. Should you wish to exercise this right, please reach out to us using the contact details provided below. Furthermore, for European residents, it's important to acknowledge that we process your information to fulfill any contracts we may have with you (such as if you place an order through the site), or to otherwise pursue our legitimate business interests as previously mentioned. Also, be aware that your information will be transferred outside of Europe, including to countries like Canada and the United States.
Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
Our site is not intended for individuals under the age of 18.
We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
We reserve the right to update this Privacy Policy from time to time. Changes will take effect immediately upon their posting on the Site. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we update this policy, we will notify you via e-mail to the e-mail address on file with CrossTrade under your account.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail at the details provided below:
CrossTrade LLC
1309 Coffeen Ave
STE 1200
Sheridan WY, 82801
