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Frequently asked questions
Common questions & straight answers.
Do you offer a remote 1-on-1 support?
No, we're a small team and do not offer phone or screen-sharing support at this point.
Can I send 1 TradingView alert to multiple accounts?
Add each of the accounts in the message field like this: sim101,sim102,sim103; Click here for more info on multi-account placement.
How do I set up the parameters for a strategy that switches between long and short?
Establish two alert types in TradingView for buy and sell. Then use the Flatten_first flag from CrossTrade to flatten the existing position, before opening the opposing trade.
Can I send a flatten alert at the end of day?
Download this free TradingView indicator, set the time you want to send the alert, and pass NinjaTrader a FLATTENEVERYTHING command.
How do I change my indicator so I have individual buy and sell alerts ?
This is a common issue with some TradingView indicators that only offer the 'Any alert function call' which does not define the direction of the signal. You can add individual alerts to the Pine Script to solve this; Here's a guide.