How can we help?

Yes, we offer a free 7-day trial with no credit card required. The trial gives you full access to CrossTrade and all of its features with unlimited webhook alerts.

Start your free trial.

Of course. You can upgrade or change your plan on the My Account page inside your dashboard.

You have the flexibility to cancel anytime. We do not provide refunds on our paid plans, so be sure to take full advantage of your trial period before deciding to upgrade. For more information, visit our Refund Policy.

Yes! The program is open to all users — see the CrossTrade Affiliate Program for details.

Not at this time. We plan to offer support for Tradovate in 2026.

Browse all of our legal pages, including Terms of Service, Privacy Policy, Trading Disclaimer, Affiliate Disclaimer, and Referral Program agreement.

You can email us using the form above or directly at [email protected].

Additional support is found inside our Discord Community where you’ll find help channels, command lists, and an Answer Bank for all your questions.

No, VPS hosting is a separate subscription you can add or remove at any time.

Explore our comprehensive Help Docs for information on TradingView alerts, CrossTrade features, and more.

Yes. Use our Multi-Account placement feature to submit a single alert to multiple accounts. Simply separate the accounts with a comma in your command:

account=sim101,sim102,sim103;

Yes. Any NinjaTrader account type is compatible, including Demo, Sim, Live, and prop trading evaluation accounts.

Yes. Although you can send a signal to the simulated data feed, you will need real-time data to properly test and trade on NT8.